Q. What method of Shipping do you use?

A. All shipments are made via UPS Ground, 3 day select, and next day air upon request.

Q. What forms of payments do you accept?

A. Forms of payments include: Visa, Mastercard, American Express, Discover card, money orders and personal check (Please note all presonal checks must clear before shipment).

Q. How far will you ship?

A. Shipments are made within the Continental United States.

Q. Do you charge sales tax?

A. Yes, New York State only.

Q. What is your return policy?

A.10 Day exchance policy, must be new, 15% restocking service fee on all returns.

Q. Are you an authorized service center?

A. Yes, Kross Hardware has test run capabilites on our track layouts. We are also an authorized service center for MTH Trains.

Q. Do you offer discounts?

A. Yes, Please call for details 631-669-3069